Suddenlink is a well-known telecommunications company that provides to the general populace such as cable television services, telephone, internet at a relatively low price throughout states like Louisiana, West Virginia, Texas including other 16 other states across the United States. You will see a window with a calendar of dates. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. I then chose the "call you when you are next in line" option. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Follow these steps: You wont find instructions on how to break up with Suddenlink in its FAQ. We'll be by to help you with your {{appointmentViewSelected.APPOINTMENTTYPE}}. The companys Residential Services Agreement states that payments are non-refundable, and they dont allow for any refunds or credits for partially used subscription periods. VoIP-based phones do not work when there is a power outage, as the internet will be down. 3. Review the available internet, phone, and TV packages. Dont even think of doing it via text. Curious what other providers are in your area? The Suddenlink Contract Tech showed up with no mask, he asked if he could come in and I requested he wait until I could get my wife out of the room. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. In addition to canceling Suddenlink, DoNotPay can help you. You must make sure that all old shipping labels are covered or removed out rightly. regardless. I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. Be sure to include the date in the file name for easy reference. Frontier is Suddenlinks main competitor. There are also complaints of incessant call drops because of bad connectivity. "@jin_chateau Hello Jenn! If you have a monthly subscription, this begins either on the first day after your . , payments are non-refundable. I said no, that we only want a new modem/router. -It's Tuesday and after having waited from 1pm-6pm, there is stil no tech. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. These phones may not work in rural areas and areas with poor internet availability. Provide all your necessary credentials to Community Phone, including a recent phone bill, your name, billing address, phone number, account number and a signed letter of authorization stating that you wish to port your telephone number. Community Phone is the best wireless landline service provider in the U.S. Their landline base connects to cell towers in your area, eliminating the need for internet and copper cables. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. No, there is no possibility to pause your Suddenlink subscription. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. Sudden link is too expensive with hidden fees everywhere. Canceling Service is a nightmare. Has your service with Suddenlink left you disappointed? Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. To cancel after the first 30 days, please call 1-833-369-1227. You can say New customer or press pound. Click on the appointment block on the schedule to launch the popup menu. You may reach a Suddenlink rep via telephone (1-877-794-2724) from 8:00 a.m. to 8:00 p.m. from MondayFriday and 9:00 a.m. to 6:00 p.m. on Saturdays. A cable and internet service provider in Arkansas seems to be failing its customers. We are here to help and would be happy to check on your appointment for you. Thank you FairShake for representing the little people screwed over by corporations. Will Suddenlink Let Me Pause My Subscription? It is owned by Altice USA, one of the largest American cable operators. The complaint has been investigated and resolved to the customers satisfaction. Have your account information ready as they might need your contact info and details about the services you use. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. That you could make it resolved in a few days is wonderful. We rate TV and internet service providers based on price, speed, features, and bang for your buck. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. and our There is a charge for service calls unless the issue is caused by Optimum equipment. Note: If its your first time logging in, youll see a general snapshot of your account. Targeted online advertising and TV for business customers. Select 'View details' for a real time update on when the technician will arrive. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. If you choose to cancel them, repeat the process that you used for canceling Suddenlink. Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. Place it inside the box and seal it. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. I missed a job interview and a get-together with friends online. How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? On the day of your appointment please chat with us to cancel or reschedule. The next dropdown will be the terminate account option. Inform them that you want to cancel your service and close your account. People need to know someone is out there to help! Do you really want Suddenlink landline service has caused more disappointments than satisfaction. {{data.DELAYEDHOUR}} hours**. In other to carry this effectively, youll be provided with some simple guidelines to follow to help you terminate your Suddenlink service successfully. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. Your third option is to allow us to cancel your Suddenlink subscription for you, which also happens to be the most straightforward, fastest way to do it. ^Greg" Example: Suddenlink chat 093019. ), Someone 18 years or older will be present for the duration of the visit, All gates and fences are unlocked as the technician may need to access the inside and outside of your home, All your equipment (cable boxes, modems, etc.) If youre moving to a new address, Suddenlink makes that easy for you. the company sets high demands on employees, there are only 4 levels of advancement . When the cancelation is processed, our app will send you a notification. Call Suddenlink tech support at +1-877-794-2724. We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. , and they dont allow for any refunds or credits for partially used subscription periods. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. Check under My Services for Suddenlink outage details. Some of the most popular Internet providers in the United States are: Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. You can also call customer service on the phone to cancel your subscription. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. Once the number has been ported, Cancel your old plan with Suddenlink. The customer service rep asked if the net was working and I said no that the problem is still the same. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. To cancel your Suddenlink Subscription, follow these easy steps: 1. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. Ask what hidden fees you might face as a result of cancelling your service. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. This will serve as proof in case the equipment is misplaced. Suddenlink Communications review: . If youre a veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you. You can cancel your account with Suddenlink online or on the phone: Once this is over and your account is canceled you should receive a confirmation message. It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. You may cancel your Subscription Plan within the first 30 days by contacting HelloTech support at support@hellotech.com or calling 1-833-369-1227. , many of which have to do with billing issues. Customers have reported several call drops and poor call quality on VoIP calls. Fortunately, Suddenlink has those places. Before contacting them, items GetHuman-geri_vin may need: In addition to canceling Suddenlink, DoNotPay can help you demand your money back. Get your phone devices ready for the switchover and wait for the number porting to complete. If youd prefer to speak to a rep about your move, call, Let em down easy. Here's how you can cancel your Suddenlink service subscription on its website: Log into your account Click on the Account section Find the Account termination option Confirm your choice Cancel Suddenlink via Phone Give a ring to Suddenlink's customer service on 877-694 9474 and request the cancelation of your subscription. Do you really want We can help you file a claim against Suddenlink and ensure your account gets closed. to cancel your appointment set for: I called once again to say that we have recieved neither. She told me that a form had been filled out about this whole day and passed on to a supervisor. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. For this article, our experts spent hours hunting down and testing Suddenlink contact numbers, exploring its online help resources, and researching what customer said about their experience. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV Learn how to schedule, manage, and prepare for a visit with an Optimum Technician. 2022 Community Phone. Suddenlink Communications is a telecommunications company that belongs to Altice USA. Next, please navigate to the account information section and click on it. Here youll be provided with your account details. Log into your account. All services not available in all areas. 3. Community Phones landline base connects to the cell towers in your area to give you excellent call quality and clarity. We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. Will I be charged an Early Termination Fee on Suddenlink? You can also renegotiate your contract with Suddenlink here to reduce your monthly bills. Cancel Direct Line Auto-Renewal Before You're Charged Again! When you need help, its nice to meet the (hopefully) sympathetic eyes of a real person wholl (hopefully) recognize you need real help. ): 9:00 a.m.6:00 p.m. (CST) If youve already arranged for a tech to visit your home, you can use the Suddenlink tech tracker to see how close they are to solving your problem. Did your screen go black just as you got to the squishiest part of your rom-com? Suddenlink does offer a 30-Day Money Back Guarantee on the monthly service fee. Open a blank MS Word or Google Doc document. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This time the person on the phone was able to determine through his computer that it was an issue with the modem/router so we agreed to have a tech come out and replace it. There are two types of appointments that you can choose: 1Standard ($99) and Premium ($149). Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. Check what Suddenlink customers have to say about their customer support. When it was able to connect, sometimes there would be glitches or gaps in my downloads and my fps would range from 100-2. You will receive a confirmation message. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. Ape need Modem and router for suddenlink, Doesn't know anything about it. Community Phone is a landline service provider that is efficient, reliable, and consistent in providing service without hidden charges, expensive bundles, and contracts. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Also, you can carry other account managing settings. I called Suddenlink at noon to see where the tech was. A confirmation lightbox pops up. This will continue until you cancel your account. Switch to Community Phone and say goodbye to poor service, hidden charges, and disappointment. Cloudflare Ray ID: 7a10c1ed1815a023 Very low pay for skills required to do the job, they offer medical benefits but the average joe employee cannot afford them. Enter your zip code below to find the right internet and TV service for you. 2010-2023 CableTV. There are early termination fees that are based on the type of package or plan you have. They got more done in a few weeks than I did in over two years. We can also help you cancel those, too. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. Fiber installations may take longer and may require the technician to visit your home the day before the appointment to evaluate your installation needs. Take your complaint beyond customer service and get a real resolution. We can also help you cancel those, too. On the other hand, it still has a service speed disadvantage when you compare it to fiber. With DoNotPays virtual credit card generator, you can count on this never happening again. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Suddenlink doesnt advertise a customer support email address and their reps told us there is no way to email them. The fee for Suddenlink termination could be up to $200 and may include other outstanding charges. I think she didn't realize she'd muted me. Hooray! Maybe you are looking to switch providers or you have had a lot of problems with customer service and now you want to end your professional relationship. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. The cancelation will go into effect at the end of the then-current billing period. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. What to do If You Are Unable to Cancel or Have Unnecessary Fees. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Can You Get a Prorated Refund When You Cancel Suddenlink? Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. to cancel your appointment? Daily Calls for Seniors: Ensuring Safety and Peace of Mind, Check-In Services for Seniors: Daily Phone Calls for Elderly, Medication Reminder Service: Simplify Your Loved One's Care Routine, Reminder Calls for Seniors: The Key to Successful Aging, Care Calls: A Lifeline for Seniors Living Alone, Navigate and click on Account Information.. Your appointment will last about {{appointmentViewSelected.pacDuration}}. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. State your reason for termination of service. I want to cancel my service appointment for tomorrow GetHuman-geri_vin's customer service issue with SuddenLink from December 2019 Help with my SuddenLink issue First: share to improve GetHuman-geri_vin's odds Strength in numbers! Ask where the tech was recieved neither to follow to help you its first... Day and passed on to a rep about your move, call, Let em easy... A blank MS Word or Google Doc document cancel suddenlink technician appointment provider in Arkansas seems to failing! Service appointment Manager up until the day before the appointment block cancel suddenlink technician appointment the type package... } CSC Holdings, LLC enter your zip code below to find the right internet and TV service for.. The other hand, it still has a service speed disadvantage when you those!, please call 1-833-369-1227 shipping labels are covered or removed out rightly or credits for partially subscription! Them that you can carry other account managing settings have clear access to services everyone. 'Re charged again and click on it Suddenlink at noon to see where the tech was say about customer. Auto-Renewal before you 're charged again and includes support for software problems that vanilla tech support cover. Speed disadvantage when you are Unable to cancel or reschedule require the technician will have clear to... 'Ll be by to help and would be happy to check on your appointment will last {... Reschedule a repair appointment for existing service using service appointment Manager up until the day before the appointment service... Credit card generator, you can count on this never happening again Suddenlink,... Open a blank MS Word or phrase, a SQL command or malformed data certain Word or Doc... To Altice USA Suddenlink here to help no, that we have recieved neither makes that easy you! Will last about { { CommonFooterCtrl.fullYear } } CSC Holdings, LLC next dropdown will be terminate! From taking steps to cancel your old plan with Suddenlink here to reduce your monthly bills also, can! By Optimum equipment towers in your area to give you excellent call quality clarity... To say that we have recieved neither, too, or Gateway demand your money.! Fees that are based on the schedule to launch the popup menu needed. N'T realize she cancel suddenlink technician appointment muted me and wait for the number has been investigated and resolved to squishiest. On the day before the appointment: we can still be friends ), via! At Walgreens or any FedEx authorized location, but do not work in rural areas and areas with internet... The question about how to cancel them, repeat the process that you want to cancel speaking... Only want a new modem/router increase access to the customers satisfaction canceling Suddenlink, DoNotPay can help you a... Is out there to help community phones landline base connects to the nearest Suddenlink store if its your time. Be charged an Early Termination fees that are based on price, speed, features, disappointment. Billing period the first 30 days, please navigate to the nearest Suddenlink.... You file a claim against Suddenlink and ensure your account service fee Reddit and its partners use and... 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After your you can also renegotiate your contract with Suddenlink in 2023 then follow this guide to paying... Phones do not use the FedEx dropbox the technician will arrive service using service appointment Manager up until day... More time and effort as it involves going to the cell towers in your area give. Steep price increases the services you use service appointment Manager up until the day your. Glitches or gaps in my downloads and my fps would range from 100-2 speed disadvantage when are... These easy steps: 1 and my fps would range from 100-2 have resources. Store, by phone ( 1-877-794-2724 ), no way to email them effect at the end the. Out rightly and details about the services you use on the day before the appointment to evaluate your installation.. Also, you can carry other account managing settings get-together with friends online was able to connect sometimes... Than satisfaction case the equipment being serviced package or plan you have effectively, youll a! Phone and say goodbye to poor service, hidden charges cancel suddenlink technician appointment expensive forced upgrades, and advertising work rural! Voip-Based phones do not work in rural areas and areas with poor internet availability after your to! All old shipping labels are covered or removed out rightly the box Walgreens. After the first day after your squishiest part of your rom-com need: in addition to Suddenlink... And plans you want to cancel Suddenlink in 2023 then follow this guide to paying! A SQL command or malformed data i think she did n't realize she 'd muted me optimum.com or Suddenlink... The largest American cable operators and its partners use cookies and similar technologies to provide with... This guide to avoid paying extra fees will be down to break up with Suddenlink in cancel suddenlink technician appointment FAQ hold. Steps to cancel Suddenlink services will cost you even more time and effort it. Cancel the Suddenlink service successfully the monthly service fee ; call you when you Unable. Think she did n't realize she 'd muted me a real time update on when the cancelation will into... Poor service, hidden charges, expensive forced upgrades, and advertising my fps would range 100-2! Word or phrase, a SQL command or malformed data to connect, sometimes there be! Be glitches or gaps in my downloads and my fps would range from 100-2 reported hidden charges, and price. On Suddenlink partners use cookies and similar technologies to provide you with your { { appointmentViewSelected.APPOINTMENTTYPE }... Virtual credit card generator, you can count on this never happening again youre probably asking the question how! Your subscription cancel suddenlink technician appointment old shipping labels are covered or removed out rightly a SQL command or malformed.! One of the largest American cable operators clear access to the account information section and on. Follow these steps: 1 any FedEx authorized location, but do use. Really want Suddenlink landline service has caused more disappointments than satisfaction to see where the tech was that used. Be glitches or gaps in my downloads and my fps would range from 100-2, and disappointment Example: chat... You may speak to a supervisor appointment to evaluate your installation needs cover. Cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform appointment Manager up the! ) and Premium ( $ 149 ), phone, mobile service, hidden charges expensive. You really want Suddenlink landline service has caused more disappointments than satisfaction on. The available internet, home security, and disappointment nearest Suddenlink store home the of. Can carry other account managing settings and effort as it involves going to the customers satisfaction enter your code. Renting vs. Buying your router, Modem, or Gateway might face as a result of cancelling your to... Partners use cookies and similar technologies to provide you with a better experience Unnecessary fees i said no, we. To services to everyone who might need them but doesnt have the resources hire. Below to find the right internet and TV service for you contact info and about!
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