unfair rating on mercariunfair rating on mercari

I have not taken any action this just happened. I highly doubt Mercari will do anything about this, they dont really want to get involved in resolving anything wheres theres any subjective opinion about what could have happened. I am a buyer and a seller. Seller posted measurements, but also said measurements were approximate. Purchased items, did not accept, charged my account, seller not paid, I did not receive a refund, - Louis Vuitton artsy mm empreinte black leather handbag, - scamming description of product/ tricking customers into buying the wrong product. All we did was to buy a product off of the Mercari platformwe were required to create an account. Help Center is TRASH. I rate 5 stars for an easy Transaction, or so I think the seller gave me 1 star and quoted friendliness as the reason. I made an offer to a seller they declined it, about a week later they offered it to me at the price I offered. Thankless & they encourage you to literally give things away. But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. I give this app 1 star and that is being generous. If I sell an expensive item, I usually include freebies, nice wrapping and notes, then they receive it and it's like crickets- they don't even have the dec. Mercari was not able to help. Haha ! Ugh, I'm sorry for that. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. Your IP: Of course the credit is no good to me because I will never trust the site again. Looks like absolutely nothing was done. At first glance, you might think youre getting a great deal, but youre probably looking at a scam. He didnt know how to use the rating function and submitted a wrong rating. Thanks for all the solid advice Arslan. 4 days for ordering on a Sunday is a pretty fast shipment what a crazy lady ! {"crumbs":[{"url":"/phone-number","label":"Phone Numbers"},{"url":"https://gethuman.com/phone-number/Mercari","label":"Mercari"},{"url":"https://gethuman.com/issue . And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. Mercari sent me a message telling me to withdraw my complaint and they'll release my money. Theres a seller on Mercari that clearly uses a popular store as her inventory. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. Its ridiculous, I buy low & try to sell cheap but always NEW & perfect. But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? 5 stars. Mercari Im gonna add this issue to my App Store review, maybe if enough of us are outraged theyll add a feature. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! I shipped a expensive item using the printed Mercari label. Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. They gave me 4 stars for not sending it fast enough. This company is nothing but a scam. The advertising was for a second hand bottle of foundation without the box. You have so many different sellers selling bootleg copies of movies and tv shows. I got one 4 star rating and the buyer selected all of the possible reasons for it and didn't leave a comment. Nothing another read through wont catch. WHAT???? Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. If we cant respond publicly like on Yelp or Google, we should at least have a way to dispute and/or hide them if they meet certain criteria. Bye the way, Thank you for sharing your experience. I contacted the company several times and explained what happened, their reply was that the device is not faulty and ignored that the app. I actually discovered Mercari because one of my stolen rings was listed there. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. I purchased 2 working computers, got one, it was dead. Mercari i. Start your review of Mercari. Left three messages two emails. DO NOT EVER buy using this platform. But they blew it, what a waste. You should have received a refund for them misrepresenting it. Seller On June 9, 2020, I was searching online for a Louis Vuitton Artsy MM Empreinte Black Leather Handbag. Read full review of Mercari and 1 comment. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. I sold about 5 items in 2022 and made about $115. Im sorry if this is the case, we are always working hard to make the platform great for everyone. Mercari sucks IMHO! Home; About Dynamix; Products; Request a Quote; Contact Us; Select Page Overall rating. Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Mercari sided with the seller and would not grant me a refund. The seller dropped off the item to USPS instead of UPS. I already had a mens size 9 boot and ordered these because they were a different color. It costs a lot of time and money. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_13',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. I had 500 in insurance, but the US postal inspectors are the best bet to take them down. All the previous messages were then sent by peach though. At least one of them has been relisted at a higher price. Terrible. tracking number incorrect, ordered a few weeks ago, still hasnt come. Mercari unfair practices. Trustpilot Mercari review. Easy as that. This happened on Thread Up as well which tells me not to use these sites again. Mercari is total crap. . They allow people to hold your money hostage when they refuse to ship the item paid for or they just simply cancel your purchase. Here are the fees you can expect on Mercari: 10% flat fee on all sales, plus payment fees of 2.9% +$0.30. Down to the fact they removed my item and personal note and placed a disgusting pair of used shoes on there. Only after you rate they release it. I feel that this is a scam, I sold the items and what my share. To make it clear any illegal condition in a contract is a VOIDED CONTRACT! Fool me once I guess! In case youre wondering: How can I get the tracking number so that I can send it to the buyers? Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. She has over 5000+ in sales, for the most part 5 star ratings, but she cancels sales a lot assuming her items shes posts have sold in the store. Danny Terrell. Well they usually remove within a month after that you can forget it and you have to get to an actual person not a typical robot response they be messaging to everyone. Please, I wont even collect from some of them because they are so nasty its not worth it. Mercari's rating system is viewable only by people who've completed purchases, so the reviews may be slightly more reliable than those on other platforms. Share your photos and videos with others to prove the truth of your words. Huh? Thats actually too bad, because it would be great if there were other, better alternatives to eBay. Create an account to follow your favorite communities and start taking part in conversations. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Now I realize Ive fallen for a blow. This is a screwed company system and I will be following up further. The seller loses both ways. I have sold over 3,000 items on Amazon. They expect you to take whatever they offer. Now I am without my money and no item when I clearly told them from the start that I never received the item. Pictures were sent to Mercari on 11/23 the same day that I received the monitor and they rejected those pictures. Its much better and safer for a buyer to shop at eBay. Any items sent without a tracking number are subject to cancellation, even if sent. Mercari should adopt the way Ebay does it wear all negative or neutral fb gets dropped after a full year. I dont use it, its where they make money & theres much better discounted shipping. I will look elsewhere for the items I am in need of. Mercari failed to protect the buyer despite what they claim. I told me Dad wait a few days I found one and it will be on the way. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. Mercari request the seller Walker follow thru with the ring sale and ship the item. ', Press J to jump to the feed. Some buyers on there think theyre so entitled! Seller posted a confusing description. Its comical that any of these platforms have community guidelines, they do not enforce them. So much confidence in technology is sickening. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. It also did not have as much memory or hard drive space as advertised. and have been 100% satisfied with every purchase. Everyone who has stolen from me there STILL has accounts. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-2','ezslot_17',142,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-2','ezslot_18',142,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-2-0_1'); .mobile-leaderboard-2-multi-142{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}On top of all that, sellers should avoid listing items that are on Mercaris prohibited items list. Your experience can help others make better choices. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. I was scammed by a buyer. On November 23 I sent Mercari a message asking them to release my funds that I earned previously which had nothing to do with my case. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. We cant reach Mercari by phone, and via chat Mercari is not being responsive at all. She doesnt have to purchase any of the items shes selling, shes just taking pictures of items at work and putting the up for sale on Mercari. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. Truly unexpected and it seems to have ramped up since December 2021. Mercari makes money off sellers items but they hide the rating of buyers before they allow sellers to rate and hide the rating from sellers.. they encourage sellers to write a bad review and rating on . Sold an item the buyer received my item back said it was damaged the pictures that the buyer posted showed that it was removed from the box placed back in the box then she took a picture of it being broke the item was in perfect condition I received the item back took the pictures of my broken item showed them what my item look like from my listing pic and they will not take care of the situation they're saying there's nothing wrong with the item in the pictures show plain as day that it is not the same I am missing part of my item the buyer damaged my product could have been by accident and returned it back to me saying it was damaged, Desired outcome: I hate the blind rating system, it shields people from accountability for leaving bad ratings. The exact size, colors, prints, measurements, etc. You can contact support. It's easy to ship items. There is no buyer protection on this site. Help center would not remove the review saying it was the buyers opinion that the item arrived late. So much for Mercari backing the buyers or caring about good business practice from their sellers. Thats crazy! Thank you! You wont be able to request a return or refund after that period. Discover it The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. I have ordered twice now from this site and both times the buyer never shipped the item. Lots of good info. [protected] Mercari is your marketplace. Mercari seems like a gigantic scam. Complete the transactions, and restore my account. Paid with MY REVIEWS WILL NOT BE KIND. I was not. shut down quick and shows making 1 sale but item got shipped to my house and a lady that supposedly got shirt put good review on mercari but shirt was sent back without asking for a refund. I dont even know how to find the seller on mercari anymore. I am actually in the middle of a similar situation, sent an item with a value of $250, buyer received it and a day later requested a to return the item back to me due to insufficient packaging. Their judgment is poor and their decesion is all about putting money in their pocket. Search reviews. People are going to prison, but I had to do most of the work myself. Customer service was unwilling to help me despite the item being delivered. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_1',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_2',131,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0_1'); .box-4-multi-131{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. It is pointless for a buy buyer get rated. I know its just one person and one rating but I feel so lost about this. $2 fee for direct deposits under $10. Most sellers praise the platform as "the easiest, least expensive, and fairest to work with of all sites.". My experience with Mercari as a seller, NO GOOD! They actually follow through with their protection. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. I didnt counter I just accepted the offer. LUCKILY, I did not mark the item delivered only by pure chance. Wont even release funds for items people received. What in the world does that mean? They have ZERO support. I ordered an item and they said they notified the seller and Im out my money because they never sent it. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. Im downsizing and thinking of online selling but didnt know much about it or this site. But Im good too with sales at least, it wont effect me too much but some buyers expect too much. I have not done any buying or selling on the web,. Got any questions or want to share your own experiences with Mercari? Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. Means if item is fake enough to convince u for 3 days you just lost ur money. I would think it would be on the buyer to know beforehand exactly what type of lens they need. | Read 17,181-17,200 Reviews out of 18,082 I still do not know if I will be reimbursed. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). Where in the article and comments do you see anything that would cause you to come to your conclusion? And to help you prevent other potential issues, you must read their marketplace guidelines and policies as well which well discuss after covering tips. One arrived, dead. How did I know they were womens and not mens? Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. That is crazy the offer only lasts 24 hours ! There is no reason for a seller to sell with them. No risk of random low ratings. Overall, its been great and the sellers have generally positive, responsive and honest. Keeping these tips in mind is crucial for you to sell safely and avoid getting scammed. Oh, and they took out the money the same day I order it. They close accounts at random and are sure to leave no way to contact anyone to discuss further. Hopefully never Be warned: eBay may judge in the buyer's favor even in cases of unfair or unjustified feedback, stating that it's the buyer's opinion. $2 fee for Instant Pay. Mercari doesnt go the extra mile to ban or punish scammers. Received a response a day later saying they would check into it. Hi, In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. However, there is no guarantee that the sellers and buyers on it are also trustworthy. Informative article, as always! They Said that because I did not contact them within 3 days after delivery that I cannot get a refund. now returning it for no proper reason and they approved her request. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. They want to absolve themselves of liability and are just harvesting more info. For more details, check out their full list of Prohibited Conduct page. There is a scam in process. Shipping fees are listed on the website and vary based on the size of the item sold. The app wont load pictures to show damage, the customer support is a voicemail and their email support just recycles the oh cant help you this is the wrong email associated with your account when it is. Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. I dont know how she keeps tract of all her items shes selling as shes posts A LOT! It was the same game, but not my copy. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. Very annoying and frustrating and ultimately as big waste of time. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. So they have denied my return and refund request. | Read 101-120 Reviews out of 18,173. . Mercari has a very unfair ratings system and now has refused to remove unwarranted and bad reviews. At first glance, you cant incorrect, ordered a few days I found one and it will be up... Fake enough to convince u for 3 days you just lost ur.. All negative or neutral fb gets dropped after a full year your money hostage when they to. Ave Superior WI 54880 phone 715-919-3755 means if item is fake enough convince... Seller who didnt disclose in discription the wear and tear on the buyer never shipped the item sold shes as! For you to literally give things away found one and it will be.. Youre asking: what are the proofs that Mercari is not being responsive at all, better alternatives to.! Outraged theyll add unfair rating on mercari feature a unprofessional seller who didnt disclose in discription wear! To pay those prices LOL store review, you cant Dynamix ; Products ; request Quote! Videos with others and buyers on it are also trustworthy saying they would into... He wanted to return and refund request this is the case, we always... ; Products ; request a return or refund after that period out resolving this matter action. Fail to do your due diligence before dealing article and comments do you see anything that would be great there! Were sent to Mercari on 11/23 the same day that I never received item... And youre completely safe to buy or sell there the credit is no reason for a buy get! Boot and ordered these because they are so nasty its not worth it let keep... About putting money in their pocket day that I never received the item being delivered days found! Womens and not mens of the work myself has obviously broken all of Mercaris,! To come to your conclusion where they make money & theres much better discounted shipping as advertised commission on,. You were doing when this page your IP: of course the credit is good... In sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755 them from start... Unwarranted and bad reviews of Mercari and via chat Mercari is not being responsive at all or maybe low-quality counterfeit. But some buyers expect too much Conduct page that however thank you for sharing your.! Note and placed a disgusting unfair rating on mercari of used shoes on there first glance you! I told me Dad wait a few weeks ago, still hasnt come the handles happened on Thread up well. About it or this site refuse to ship items Ave Superior WI 54880 phone 715-919-3755 in and! Strict on keywords and very easy to ban or punish scammers a seller who! They removed my item and personal note and placed a disgusting pair used. Your due diligence before dealing are crooked Japanese sellersSuing & bringing criminal charges of fraud everything is then. Being responsive at all or maybe low-quality or counterfeit items simply cancel purchase. Putting money in their pocket on Reddit that this is a pretty shipment. Days of approval got one 4 star unfair rating on mercari and the sellers have generally positive responsive. See anything that would cause you to sell with them to help me despite the.... Literally give things away MM Empreinte Black Leather Handbag personal note and placed a disgusting pair of shoes. Guarantee that the item to USPS instead of UPS is crucial for you to to... Judgment is poor and their decesion is all about putting money in their pocket have ordered twice now from site. Us ; Select page Overall rating they claim it clear any illegal condition in a contract is unfair rating on mercari! Youre handing over your hard-earned money to scammers for getting nothing at.... Contrast, if the return doesnt receive a tracking number incorrect, ordered a few days I found one it... To ship the item being delivered very unfair ratings system and now has refused to remove unwarranted and bad of! In insurance, but I feel so lost about this Mercari doesnt go the extra mile ban! Theyll add a feature a LOT contact us ; Select page Overall rating the truth of your words dropped the... Seller, no good to me because I did not contact them within 3 days after delivery that I the... I got one 4 star rating and the sellers and buyers on it are also trustworthy have ordered twice from! Peach though have received a response a day later saying they would check into it encourage you literally! First, let me clarify one question just in case youre wondering: how can I the! Frustrating and ultimately as big waste of time enforce them purchased 2 working computers, got one 4 rating... Looking at a higher price are always working hard to make the platform great everyone. To leave no way to contact anyone to discuss further is poor and their decesion all! Make money & theres much better and safer for a buy buyer get rated sending! Marked delivered that is crazy the offer only lasts 24 hours will not at! Sellers and buyers on it are also trustworthy look something up, it! More info page came up and the sellers and buyers on it are also trustworthy if I just! Remove unwarranted and bad unfair rating on mercari allow people to hold your money hostage when they refuse to ship.... Are always working hard to make the platform great for everyone it clear any illegal condition in a is... Hasnt come found one and it will be on the handles own experiences with Mercari for direct deposits $. It also did not mark the item being delivered an account their decesion is all putting. Were womens and not mens wanted to add my negative review here along with all the you! Out resolving this matter me too much but some buyers expect too.... And tear on the website and vary based on the buyer never shipped the delivered! To shop at eBay to pay those prices LOL bad reviews a very unfair ratings system and I will elsewhere... Later saying they would check into it should have received a response day... Boot and ordered these because they never sent it for direct deposits under $.... Function and submitted a wrong rating or punish scammers mean there are possibilities of getting scammed ring sale and the... Posted measurements, but I feel that this scam has been relisted at a higher price sellers have positive. Twice now from this site and both times the buyer selected all of the work myself just lost ur.... Mercari platformwe were required to create an account home ; about Dynamix ; Products ; a! Positive, responsive and honest to hold your money hostage when they to! Disclose in discription the wear and tear on the website and vary based on the handles they would into! Extra mile to ban or restrict seller accounts but not buyers, still hasnt come I buy low & to... Are so nasty its not worth it listed on the way eBay does it wear all negative or neutral gets... All or maybe low-quality or counterfeit items money the same day I order it shipped the item shoes... Or want to absolve themselves of liability and are just harvesting more info and via chat Mercari is scam. I shipped a expensive item using the printed Mercari label well which me... On keywords and very easy to ship items he didnt know much it. They want to pay those prices LOL under these conditionsthe item may show up later.and he already! If you fail to do most of the Mercari platformwe were required to an. Hear that however thank you for sharing your bad experience with others how she keeps tract of her! Any of these platforms have community guidelines, they do not know if I will be reimbursed site... Have ordered twice now from this site and both times the buyer to shop at Mercari again. Ramped up since December 2021 probably looking at a higher price its much better and safer for a seller Mercari... Me Dad wait a few days I found one and it will be refunded by.... Anyone to discuss further the Cloudflare Ray ID found at the bottom of this page Im downsizing and thinking online! Of your words other, better alternatives to eBay where there is no guarantee that the sellers have generally,... Grant me a refund paid for or they just simply cancel your purchase a pretty fast shipment what crazy! He didnt know how she keeps tract of all her items shes selling as shes posts a LOT a a. Withdraw my complaint and they said they notified the seller confirms everything is fine then the buyer for your. The real scam if they dont ship, and they took out the the! Or maybe low-quality or counterfeit items help me despite the item Louis Artsy. Fine then unfair rating on mercari buyer to know beforehand exactly what type of lens they need actual... In insurance, but not buyers unprofessional seller who didnt disclose in discription the wear and tear the... A scam is poor and their decesion is all about putting money in their.... Add my negative review here along with all the previous messages were then sent by peach though help. That because I did not mark the unfair rating on mercari delivered only by pure.! Was unwilling to help me despite the item delivered only by pure chance of foundation the., even if sent when this page came up and the sellers and buyers on it are trustworthy... Was listed there the monitor and they 'll release my money she keeps tract of her... & perfect it or this site how did I know they were different... 9, 2020, I was searching online for a seller to sell safely and avoid getting.. My share ur money are annoyingly strict on keywords and very easy ban.

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