You will need to provide the full length of your vehicle from end to end. Travellers entering Tasmania visitwww.coronavirus.tas.gov.auto keep up-to-date with the latest travel requirements. Email: hobart@dhot.com.au. Cheques will be sent via regular post within 14 standard business days of the refund request. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. For more information visit Sail Safe. Passengers entering Tasmania No, there are currently no vaccination requirements for passengers. Note: please bring your own extension leads. Who IS entitled to book a pensioner fare? After a seamless and interesting embarkation, we wandered the decks for a couple of hours and enjoyed watching the boat leave Melbourne harbor. Higher rates apply as the advertised fare only applies to cars accompanying passengers. Looks like you signed up previously. Yes, once your amendments have been confirmed, an updated itinerary/e-ticket will be sent to your specified email address. If you are unsure, please report to the pursers at Reception on Deck 7. TikTok announced it was banning dangerous tanning content so why didn't it? Your policy number is {{getInsurancePolicyNumber()}}. Yes, you can take your trailered boat. Members of the public can access information about working in our Company and apply for any external vacancies on our Jobs at Spirit page. Spirit of Tasmania 2,116 Reviews #6 of 32 things to do in Devonport Transportation, Ferries Devonport, Tasmania, Australia Open today: 8:00 am - 8:30 pm Save Review Highlights "S O T" Take your pillow when you have booked a cabin . Travel; Travel Updates; Incidents; Pet dog goes missing on Spirit of Tasmania. She said she was woken at midnight by a security guard that said she had escaped and attempts to find the dog had been unsuccessful. The new purpose-designed facility creates an enhanced experience for passengers with: easy access; ample parking for passenger vehicles; state-of-the art technology to enable seamless boarding and security processes; and comfortable passenger lounge with a caf and childrens play area. She said staff told her "hopefully when everyone starts their cars up, it will scare her enough to come out" which did not eventuate. Not knowing if she's dead or alive is killing me. Dogs: If you have found a dog please contact us on 03 6217 9500 and one of our rangers will attend and collect the dog. A motorhome is also referred to as a campervan. Please fill in your date of birth in the format dd/mm/yyyy. In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here. Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). Please help," she said in an emotional Facebook post. Multiple payment options are available online. Declaration by Owner or Importer for the entry of Dogs into Tasmania, Requirements for bringing a dog into Tasmania. If you are travelling with an infant, a cot has automatically been booked for you. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, mobile phones work most of the way during the voyage. Latest news and updates on the new ships. Holly Alexander said her two-year-old doberman rottweiler cross Ester escaped from her cage on Monday night while aboard the Spirit of Tasmania. To make an online booking without knowing the make, model and registration of the car, choose 'other' for the make and model and leave the registration blank. No. Alexander said she had put Ester in a kennel and double checked it was securely closed. "I had put my dog in a kennel and checked it twice to make sure that the door was shut," Ms Alexander explained in a post on social media. A TT-Line spokesman said the company welcomed the discussion. As a side note, there were a few large dogs looking very squished in their medium size cages.Staff "check on the animals" every FOUR hours - this simply means if they need water they fill up the metal box. Passengers can also access the external decks and lounge areas throughout the voyage. Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. If you are travelling with a pet we strongly recommend booking a kennel. Yes. The new terminal is called Spirit of Tasmania Quay and is located at 136 Corio Quay Road, North Geelong. You are cancelling the following sailing(s): {{ sailing.getOriginName() }} to {{ sailing.getDestinationName() }} departing {{ Utils.dateFormat(sailing.getDate(), 'dddd D MMMM, YYYY') }}, {{IbpCms.paymentTravelInsuranceFlavourText}}, {{IbpCms.paymentNoTravelInsuranceWithGiftVouchers}}. Once a Medical Alert has been issued, medical clearance and authorisation by the on board Medical attendant is required to authorise a passenger to travel. A desperate search is on for dog missing after a voyage on the Spirit of Tasmania ferry. Also the pizzas in the bar are very nice . No Spirit of Tasmania no longer operates sailings from Station Pier, Port Melbourne. Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee. *Biosecurity restrictions may apply to ferrets entering Tasmania. Please visit the Specific Needs and Assistance page for more information. Oops, looks like you haven't told us if you're travelling one way or return. They are not climate controlled. If you change your mind before payment is processed, simply click on the "cancel all changes" button or exit the browser. Will I lose my original booking if I start to make a change then change my mind for any reason? A pet dog has disappeared during a ferry trip from Hobart to Melbourne, leaving her devastated owner fearing the worst. Ship map can be downloaded here and are also available on board at Reception on Deck 7. The contact name is displayed under the payment details on your itinerary/e-ticket. Can I access the vehicle deck throughout the voyage? The gates for routine quarantine inspections open 2.5 hours prior to departure and boarding starts 1.5 hours prior to departure. For more information on amendment and cancellation fees, click here. Can I book a different person each way on a return booking? Caravans, motorhomes/campervans and boat trailers. Amendments made online must be made more than 3 hours prior to the scheduled departure time of your existing journey or the new journey you wish to travel on. No, you must book same number of people over and back. A pensioner fare is only offered to a carer meeting the following criteria: Child fares apply to children aged between 3 and 15. All job vacancies are advertised at www.spiritoftasmania.com.au/jobs. Is there locker storage available at the terminals? See more details regarding the Bass Strait Passenger Vehicle Equalisation Scheme. Tripadvisor performs checks on reviews. We could have also filled the bottles from a dispenser on our floor at no cost. What is the maximum number of vehicles I can have on my booking? Gift voucher refunds will be processed at the time of the request. Travel Agent, Freight, Group and Special Event bookings will not be available to amend online. If you are not sure which type of vehicle to book, or if you would like additional information on travelling with a motorhome or caravan, please visit the Caravans and Motorhomes/Campervans section on our Booking Information page. "If you have seen Ester please send us a direct message with your contact details. If you are travelling with your own medical equipment, it is your responsibility to check the rating on your equipment to ensure it complies. Please measure the full length of your vehicle from end to end. Sign up for our newsletter to stay up to date. We recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. We accept Visa, MasterCard, American Express, Diners Club and JCB credit cards. We've rung council who have tried to contact his owners as he has. "People in the community are suffering vicariously because we all know how utterly devastating this situation is for Holly and Ester.". Please ensure the total height is measured correctly and the correct height is selected at the time of booking. They will have your equipment checked by the ships electrician. Bookings and amendments handled by our Customer Contact Centre and terminal services team incur a $10 booking fee and $50 amendment fee. This needs to be advised on or before booking. Visit coronavirus.tas.gov.aufor details. Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding. Our experienced wharf crew will also secure the bikes. For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog into Tasmania. No, passengers are free to leave their cabins and have full access to all facilities on board including TMK (Tasmanian Market Kitchen), The Pantry, bars, cinemas, Gaming Station, Tourism Hub, Game Zone, and the Kids Play area. The new gift voucher will be issued to the recipient of the original gift voucher. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. If you are travelling with medical oxygen cylinders, please visit the Specific Needs and Assistance page for more information. Your cabin contains bed linen, towels and soap. Your travel insurance purchase was not successfully processed. The kids had a pizza (which apparently was quite tasty) and we were impressed with the bar staff who filled our water bottles for no cost. Address: 101 Scotts Road, Risdon Vale . Advertise and Partner with Spirit of Tasmania. Yes, we have implemented a number of precautionary measures to reduce the risk to passengers and staff. Being a family of two adults and three children (17, 13 and 9), we booked two cabins which were more than adequate. Members of the public sometimes take a stray dog directly to the Dogs' Homes of Tasmania so you may also call them to see if your dog has been taken there. Amendments are subject to availability. For more information about travel restrictions to enter Tasmania, visit, {{booking.getDepartureDate(legOfJourney, 'D MMM').toUpperCase()}}, {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, {{passengerLine.currentQuantity}} x {{passengerLine.displayName}}, ${{getSelectedFareTypePassengerGroupPrice(passengerLine)}}, {{getSelectedPassengerGroupPrice(passengerLine) || 'To be selected'}}, ({{getPassengerNet(passengerLine) | money}}), {{booking.getPetCount(legOfJourney)}} x {{Utils.pluralize('Pet', booking.getPetCount(legOfJourney))}}, {{getVehiclePrice($index) === 0 ? All loose gas bottles including butane cylinder canisters, (subject to quantities deemedas personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-. Healthcare Card holders are not entitled to the pensioner fare. We cannot guarantee priority with loading or unloading due to load demands and operational procedures. Familiarise yourself with our sailings schedule, Introducing Spirit of Tasmania Quay, Geelong, Learn more about bringing your wheels on board, Find out how we're keeping our passengers safe, We have a range of options to suit your needs, Check out our new dining and lounge areas, Catch a flick in one of our two onboard cinemas, All the fun and frivolities on offer during the day. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. 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