For our full disclaimer and further information, see our Terms of Use and our Review Guidelines. Very poor performance and backup service from the company I bought the system from is worst experience. "Ten percent of our business is going in and fixing up these problem systems. Your quotes were delivered on time and visitation was very amicable. Passing on your details and correspondence to the ACCC. "Then the installer's phone is very busy and if the importer of the product has stopped answering his mobile phone, the installer has the choice to pay literally a few hundred thousand dollars from their pocket or go bankrupt.". We also facilitate the latest information and resources in order to assist you in your purchase of renewable energy and energy-saving technologies. Recognising its role in helping Australian households financially recover, Sunboost has designed an Assistance Plan that allows solar homes to not only save, but actually generate funds with solar. Are Growatt inverters any good? Our Aim 0%. ", $18,000.00 wasted for over six months now, Installed but no idea of what is happening. Whether it be tackling devastating bushfires or helping the world to fight breast cancer. Here is my view on them: By default, they sell cheapest gear available. I wish I had never heard of this company, have been rescheduled for installation now that many times i'm done with them, who rings up last minute to cancel oh wait Sunboost do. 1 total. Installed in Feb 2021. "We've had clients who have been targeted by door-to-door sales people or telemarketers being told they will never have to pay electricity again, only to find that they have been signed up to very expensive solar panels on finance arrangements," chief executive Gerard Brody said. hUnFylVHzIfedHJ}% We look after all your solar & battery needs, Call Us On 1800 312 979 Sunterra - A Clean Energy Council Approved Solar Retailer Established in 2010, Sunterra specialises in the design and installation of grid-connected solar systems for residential and commercial properties. But I haven't had to deal with them for a problem yet. And very good with support of the installation. The price range displayed is simply the minimum and maximum price that reviewers have reported paying for that size of solar panel system from Sunboost in the previous 12 months. A 10kW solar panel system typically costs between $9,500 - $12,500. The first big question to ask yourself when thinking about investing in a solar power system is who owns Sunboost solar? "People need to have a place to go to resolve disputes quite easily and simply. Whirlpool Forums Addict. Here are our top picks for the best solar companies of February 2023: SunPower: Most Energy-efficient. Stay informed. "The companies make their money by cashing in the STC rebates which can cover the cost of the components of the system.". As we all know, solar panels generate electricity by absorbing energy from the sunlight. However, you will require a solar battery if you want to use solar energy in your home 24/7 and during blackouts. To share your thoughts or ask a question, visit the CHOICE Community forum. Not completed as yet but I am in constant contact with them Just waiting on them to be in my area. If the solar sales company is still in operation but not responding to calls or resolving a problem, CHOICE Help advises customers to make a complaint to their state-based consumer affairs or fair trading agency, which can negotiate on your behalf and arrange mediation where necessary. Sunboost is an Australia-based provider of residential and commercial solar electricity. With a passion for improving their home state's services, they dedicated to making SunBoost an industry leader through diligent study and education! Have you heard of a solar company called Sunboost Solar and Arise solar , they claim to be a national company. "With these new finance offerings there isn't the same responsible lending obligations that you might see in the mainstream credit and lending markets, getting a loan from a bank for example, they have to ensure that you can afford the repayments," Mr Brody said. Everything went very smoothly from the phone call to get solar all the way down the line. The cost of a roof mount system is roughly the same as a ground mount system. "To make a living, the contractors are forced to cut corners to do two to three jobs per day. A hybrid solar power system can help you to maximize the use of off-peak electricity prices. If the sparky finds that the problem is with the panels or the inverter, then the warranties pass to the manufacturer or importer. NGG handled all . 10kW "It's currently at 610," he says, "and we check every four to six weeks and add 10 to 12 companies every time." Further the complainant did not own the premises and she made an inquiry for residential solar system where ASD does not sell residential systems but only sells Local installers used to install my system. two clients are Bell Solar Pty Ltd t/a Sunboost and Arise Solar Pty Ltd. By way of background I previously provided a submission dated 23 August 2019 to the ACCC, . It produces electrical equipment, including large inverters for solar farms and other applications. BUYER BEWARE SAVE YOUR MONEY AND SPEND THE EXTRA GO WITH A COMPANY WHERE YOU WALK INTO THERE OFFICE . A 6.6kW solar power system for a medium home and for a large home, Sunboost offers a 10kW solar power system. get a quote from Arise Solar. Sunboost then sent a brilliant CEC Accredited Electrician/Engineer around to check out the house and talk to us about best places for the panels to be placed, Jonathon was very thorough, helpful and offered great suggestions. Yes I have, the installation was good. I know I know, you guys have heard this all before but I think Sunboost will want to do right by him haha. Great overall experience with Sunboost. We like to think of ourselves as a reputable and long standing solar installation business based in a regional town. They are renewable energy certificates that represent one megawatt hour of solar energy production from your solar panels. endstream endobj startxref I had gathered as much information I could in regards to the brand of panels and inverter. "In Australia it's easy for Solarshine to become Solarshinier in the wife's name," quips Lambert. Use Sunboost all the others I got quotes from were simply out to get your money. Sunboost installs solar power systems for commercial solar projects as well. Despite Euro Solar and its parent company P&N Pty Ltd having a huge share of the market, they also have an inglorious track record. Sunboost were also good to deal with, great price, Had to replace water damaged ceiling twice, Was installed in less than one day send nice big panels 22 panels all together with two converters, Review removed at the request of the reviewer, Good service and timely installation on a weekend, Nothing was a problem. 1. The company doesn't reveal much in the way of background on its web site, but Sunboost is a part of National Solar Energy Group (NSEG), which claims to be the "largest integrated solar company in Australia".NSEG states Sunboost has installed more than 200MW of solar power systems across the country - and the company has achieved that in a relatively short time. What is the best solar system for home? (However, we found the value of this insurance to homeowners to be negligible. Got it for $4350. Solar panels generate electricity in the form of DC, and the solar inverters convert that DC into AC electricity. Reviews 3.2. I found the customer service excellent & the installers did a great job from the installation to cleaning up after themselves. KE. ;3{va2TSdD9Srd8ZJLt]u.>#/j?.Vr_n [Lk2XLo ! Initial quote was $5600 incl. The company has installed thousands of residential and commercial solar power systems in Australia and has done compliment worthy work in all the projects. All companies came and had a look at my property and Sunboost did it over a satellite photo. Thank you so much for your Quotation request! Show Most Recent i went to what they call there melbourne office its just a distribution warehouse that deal with sunboost and where no help at all so that is misleading information so now i am going through the obasman and getting legal advice about loss of wages due to bad service because of a lies and a service they cant supply . Sunboost (Solar Retailer): 4.5 out of 5 stars from 2257 genuine reviews on Australia's largest opinion site ieatwords.com.au. We advise how best to avoid this, and what to do if you're in this situation. Choose a solar company that doesn't sub-contract installation. Stay away it isnt worth the trouble!!! Customers make reviews of their own accord their opinions are not for sale. The performance of a solar power system not only depends on the solar components but also depends on the work quality of the solar installers. Each state has an energy and water ombudsman, but their scope does not include new energy businesses like solar so consumers must take the matter to court. There may be hundreds of thousands of solar systems across Australia 'orphaned' in this way. Purchased a 7.4kw system in July. Installation completed and having a quick look at production before turning system off till power company updates meter box, it seems to work great. Phillip left a review in November 2020 and 8 months later we asked how the installation was performing. The results show that smaller, independent solar providers are delivering a more reliable service, as they received a rating of 83/100. Anyone here used Sunboost Solar or know what sort of reputation they have in the industry? After that, give Eurosolar a go as well get them to beat the price from Arise Arize. AU. ( 4.7/5 based on 9024 reviews ) 25-Feb-2023. Bell Solar trades under the brand Sunboost, and is owned by National Solar Energy Group, which recently rescued the troubled Todae Solar brand from administration. We know we can't win them all but we do try . He came to me seeking advice as I have Solar myself. STCs fetch around $590 per kW of installed solar panels at the moment. . They are sort of Jim's antenna.. Where they get the sales and do the paperwork and get some cec installer as subcontractor to do the job.My installation was done properly and performing well as it should. solar energy pros and cons is it worth it greentumble. However they also sell quality gear if you ask for them. he just showed them other quotes. Companies that manufacture their own panels have strict quality control standards, which will lead to a higher quality product. Our duty is to make sure that our customers are fully satisfied with the solar power systems in their homes. We offer a variety of solar . Euro Solar also appears regularly in thecomplaints register of NSW Fair Trading, which lists businesses that are the subject of 10 or more complaints received by Fair Trading in a calendar month suggesting we shouldn't assume that all of its many thousands of customers are happy and without need of support or after-sales service. Single storey home in Western Sydney. Couldnt ask for more, All good but, $200 for referral of friends unit not paid, ****house company get there money and **** you around. A quote that is 50c/ Watt is too good to be true. Would have loved more info/direction on connecting the app and getting info from it. endstream endobj 72 0 obj <> endobj 73 0 obj <>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> endobj 74 0 obj <>stream Since then, she's paid an independent electrician to look at it and try to determine what the problem is but, as yet, the three-year-old system has been a waste of almost $30,000. They worked with several small commercial solar businesses to help them acquire the business that would eventually become Sunboost. March 2021 rains poured into kitchen ceiling via cracked tikes under solar panels caused by installers. Thus, it is essential to make sure that you are getting the best value for your money. I agree that I have read your company's Privacy Policy available on this website and that I express consent to the terms and conditions contained in Privacy Policy. SunBoost has developed the world's most innovative solar PV+ greenhouse, a disruptive solution that enables for the first time profitable photovoltaic electricity on top greenhouses AND has proven securing high quality and competitive agriculture. Sunboost has used . Markus Lambert, general manager of solar and energy at LG, has been compiling a list of ASIC notices of companies with 'solar' in their name that are in liquidation or proposed deregistration since 2011. Perhaps you can also try this idea if you are thinking about using the cheapies. If youre considering solar for your property or just looking to maximise the savings for your solar system, download. He apologised and said 'everything is made in China these days, but they're German quality'. ADT Solar: Best Protection. The sole director of P&N and WEMA, Nikunjkumar Patel, was also ordered to pay a penalty of $20,000 for his involvement in the conduct. In case the posts above aren't clear enough: DO NOT BUY FROM SUNBOOST.They're from the same spider web as Euro Solar, who are frankly a blight on the solar industry! While more and more Australian households are switching to solar energy, the responsibilities of solar installers increased greatly. Freo favourite set to expand on Cappuccino Strip, Survey sees call to bring Nedlands into the 21st century, Get your tickets for Perths most celebrated social event, Ripple effect: Footballers reflect on horror bombings, West Australian Newspapers Limited 2023. In 2014 the Federal Court ordered that P&N Pty Ltd and P&N NSW Pty Ltd (trading as Euro Solar) and Worldwide Energy and Manufacturing Pty Ltd (WEMA, formerly trading as Australian Solar Panel) pay combined penalties of $125,000 for publishing fake testimonials and claiming the Chinese-made solar panels they manufactured or supplied were made in Australia. They beat all quotes using the same gear! The company is ranked 17th in the 2018 Global Top 500 list of New Energy Enterprises. Advice and feedback would be greatly appreciated. User #1634 31268 posts. With the information provided by SolarQuotes I compared each quote & decided to accept Solarboost based on price for comparable panels & inverter. Ok so I was very very hesitant to go with these guys due to being so cheap and many many people online saying negative things about them. Sydney Suite 216, 10-12 Flushcombe Road Blacktown NSW 2148 Phone: 1300 786 266 Website: www.sunboost.com.au Google Map Installed Brands SMA, ABB, SolaxPower, TrinaSolar, Enphase Energy, SolarEdge, Seraphim and Growatt. And, in July 2017, Euro Solar was found by the Clean Energy Regulator to have claimed $40,000 worth of small-scale technology certificates (STCs) on non-compliant solar panels it installed on 10 jobs. Unfortunately, the installers suggested by solarquotes were unprofessional ans abusive towards both myself personally, and sunboost professionally. There is no alternative to choosing a trustworthy and reliable solar installer. $3,499 - $5,000 When most company price points are $1/Watt or more depending on hardware quality then you have to wonder where they are cutting costs to get those crazy low prices. "Some matters relating to IRES Solar remain under investigation and they cannot use our service.". A company called Sunboost Solar has quoted him $2999 for a 6.6 kw installed! Euro Solar has a reputation for selling heavily discounted solar systems and in 2017 alone the Euro Solar group installed over 35,000kW of solar PV capacity (equivalent to 7000 5kW solar PV systems). SunBoost is the brainchild of longtime childhood friends CJ Orio and AJ Lucas, who grew up in sunny Arizona. NATIONAL SOLAR ENERGY GROUP Group of Solar Companies Meet the NSEG Group Events NSEG's recently hosted anniversary celebration hosting over 350+ NSEG staff and their families, with NSEG brand ambassador Allan Border presenting awards to our team. Be detailed and factual in your report. "After a few years the product fails it usually has an 80% to 90% failure rate in a short timeframe," Lambert says. The company has proven time and time again that they are trustworthy and reliable. With a big, discounted solar system and smart Sunboost repayment plan, the average daily savings generated from the system can be higher than the daily repayments. Sunboost makes the solar process easy, with friendly consultants who can find the right size system for your energy needs, apply for your grid connection and government rebates, taking care of everything. In a CHOICE survey of more than 1000 solar owners, 30% reported they had a problem with the solar company and four percent reported they had a problem getting warranties honoured. "It's currently at 610," he says, "and we check every four to six weeks and add 10 to 12 companies every time.". Is solar industry in trouble? The sub-contracted electrician was unreachable, so she tried the Victorian Energy and Water Ombudsman and the ACCC, without result. Mr Georgopolous said that was not the only broken promise. In a time where there are a number of government rebate programs around Australia, it can be hard to know if the company you have been contacted by, and the deal they are offering, is genuine. Helping Australians slash skyrocketing energy bills, tackling climate change and giving Australia a healthier, sustainable future. As a big believer in solar, he saw decided to partner with Sunboost which has been Australia's largest home solar retailer for the last two years. Must be the same as the one you used for the review. Best price for panel and inverter combination. Consumers warned after complaints surge against solar companies, There is an emergency bushfire warning in place for Maintongoonin Victoria. Now regarding installer: none of the installation will be performed by them "sunboost".. On time and done quickly. Expect to pay around $4k for a 6.6kw system with a decent 5k inverter from a decent installer. (LogOut/ The answer is NGG. 3-star. To find out more about the special Sunboost Assistance Plan pricing and how it could benefit you, call Sunboost on 1300 SUNBOOST. Tesla's prices are cheaper than the national average cost for solar, which typically falls between $2.60 per watt and $3.00 per watt . Australia's Largest Solar Company. Customer service was excellent and got installer back to fix issue and installed a smart meter. stay away from sunboost and also arise. Solar power systems have become immensely popular in Australia over the past decade. 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This is why we offer a service whereby if if a client chooses not to install a premium system and use someone like Arise ,Sun boost we do an inspection of their work, compile a professional report listing the non compliance issues, Our client then uses this list to enforce compliance or simply does not pay. Bell Solar Pty Ltd, trading as Sunboost, is a solar retailer headquartered in New South Wales and operates Australia-wide. No votes so far! This is a good place to start researching: I would get quotes from one if these installers: https://www.solarquotes.com.au/installers/perth/. What is the number 1 solar company in America? Requested & reviewed six quotes. What are the best solar panels on the market 2022? Leveraging greenhouses for additional sustainable PV power generation will secure farmers with a stable bankable income that will revolutionize their livelihood. Save my name, email, and website in this browser for the next time I comment. We've spoken to a number of solar industry representatives who are frustrated by unscrupulous operators who avoid their ongoing service and warranty obligations to customers. A grid-tied system is not expandable. Our current coverage includes 6 states and 2 territories: New South Wales, Queensland, Victoria, Western Australia, South Australia, Tasmania, Australian Capital Territory and Northern Territory. I then changed my inverter to the fronius inverter and again they gave an amazing price. shining light 13kW "And they sometimes struggle or have difficulty ensuring that those solar panels even work or are connected to the system.". Sunboost only works with one solar battery manufacturer in Australia, and that is SolarWatt. We care about accuracy. In December 2015, Jo contacted CHOICE for advice. Wendy Jones lives on a farm at Katunga in Victoria's north east. A tier 1 manufacturer will invest more in research and development, which can lead to improved solar modules. You can also contact the ACCC and the ombudsman. Chemical-free SPF 47 powered by zinc oxide and titanium dioxide provides powerful UVA/UVB protection.